"The SMARTSystem is the home of our customer database. It’s the home of our product database and our inventory. SMARTSystem processes our orders, cuts our waybills, runs our sales reports, and closes out our day; seamlessly transfers our sales transactions and data to our accounting system. The SMARTSystem is one of our most valuable assets."

"We knew we made the right choice when we had our first training session. A detail like training is usually overlooked or offered at an extra charge. How many companies do you purchase from that are as committed to your success with their products as Floral Computer Systems. John Henderson was patient, understanding and knowledgeable. The training was the key to our crew working with confidence and eagerness. Think how valuable it is when your crew is cooperative when learning a new system and are invested in the success of that system."

Plunkett Distributing provides laminate, solid surface, hardwood moldings, and cabinet supplies to markets in Arkansas, Oklahoma, Missouri and Kansas. Founded in 1948 by J.F. Plunkett, the business is into the third generation of family ownership. The company handles hundreds of custom orders every month using a multi-step process that had become time-intensive and prone to data-entry errors. Plunkett Distributing knew it needed a more efficient way to handle custom orders.

The Solution
Plunkett Distributing implemented the Agility ERP system and took advantage of the branch transfer functionality. Agility makes it easy to coordinate remanufacturing processes across multiple locations. To make the process even more efficient, the DMSi team created a catalog of item blanks for every species and width of molding Plunkett Distributing produced. When reps create a custom order, they are able to pull up one of the product blanks instead of entering all the details from scratch. Order entry is now much easier and faster.

Artificial Intelligence applications are raising the bar for business.

On March 16, 2019 at NFDA/MWFA/Pac-West Joint Conference in San Diego CA, Jeff from Brown Smith Wallace Advisory Services will present an overview of basic AI concepts, take a deeper dive into AI for salesforce automation and AI for Business Analytics and propose a plan for tackling a pilot AI project.

The 2018 Mid-Year Supplement Guides are now available. These guides provide everything you need to know when beginning your software selection and evaluation process.

Developed through a partnership with Industrial Distribution, Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12-page Supplement Guides provide valuable, independently researched information.